Sanmi GBSmall Charities face 3 key problems : Here’s how to solve one major one!According to Small Charities Data , the three main challenges faced by small charities include Workload, Funding and Demand for services…5 min read·Jun 13, 2022----
Sanmi GBPart II — More Customer Experience tips from my Aberdeen travelI’ve been burning to drop a sequel to my last article on Customer Experience, but wanted to give readers some time to think about the 7…6 min read·Jun 6, 2022----
Sanmi GBAirports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessonsI still can’t believe it 😮. Our 1-hour flight from Birmingham to Aberdeen had been delayed for more than 2 hours!8 min read·Jun 4, 2022--1--1
Sanmi GBinCustomer Experience Wins!How the Apple iPhone blew my mind for the 100th time — A customer experience lessonI spent the last 2 months thinking about a phone upgrade. My Vodafone mobile contract and my iPhone 11 had served me diligently for 2…5 min read·May 28, 2022----
Sanmi GBinCustomer Experience Wins!What I learnt from a Luxury 5-Star Hotel that will blow your mindThere are many things that make a 5-star hotel a ‘5-star’ hotel. You know when you’re in one! And it’s not just about the high standards of…4 min read·May 24, 2022--1--1
Sanmi GBinCustomer Experience Wins!Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effectThe average small business uses anything from 5–10 web apps to manage their core business activities.6 min read·May 15, 2022--3--3
Sanmi GBMy Centre Office tool is your best friend as a Business OwnerAs a business owner reading this, it will definitely interest you to know that there's an easier trick to managing your business. The first…2 min read·May 4, 2022----
Sanmi GBWhy Managing your Business sometimes gets frustrating1. You stick to manual processes: In running your business, sometimes the mistake you make is the constant use of manual processes. For a…3 min read·May 3, 2022----
Sanmi GBSitting in a coffee shop and wondering how to grow your business?We all know how hard it can be to grow a business. It is super harddddd!!3 min read·Apr 29, 2022----
Sanmi GBWhy should Customer Experience be a priority for you in 2022?Times have changed. In the past, it was easier to create a product and take it into the market. The product could be a Unique Selling…2 min read·Dec 19, 2021----