Sanmi GB – Medium

Sanmi GB

Small Charities face 3 key problems : Here’s how to solve one major one!

According to Small Charities Data , the three main challenges faced by small charities include Workload, Funding and Demand for services…

5 min readJun 13, 2022

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Small Charities face 3 key problems : Here’s how to solve one major one!

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Sanmi GB

Part II — More Customer Experience tips from my Aberdeen travel

I’ve been burning to drop a sequel to my last article on Customer Experience, but wanted to give readers some time to think about the 7…

6 min readJun 6, 2022

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Part II — More Customer Experience tips from my Aberdeen travel

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Sanmi GB

Airports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessons

I still can’t believe it 😮. Our 1-hour flight from Birmingham to Aberdeen had been delayed for more than 2 hours!

8 min readJun 4, 2022

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Airports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessons

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Sanmi GB
in
Customer Experience Wins!

How the Apple iPhone blew my mind for the 100th time — A customer experience lesson

I spent the last 2 months thinking about a phone upgrade. My Vodafone mobile contract and my iPhone 11 had served me diligently for 2…

5 min readMay 28, 2022

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How the Apple iPhone blew my mind for the 100th time — A customer experience lesson

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Sanmi GB
in
Customer Experience Wins!

What I learnt from a Luxury 5-Star Hotel that will blow your mind

There are many things that make a 5-star hotel a ‘5-star’ hotel. You know when you’re in one! And it’s not just about the high standards of…

4 min readMay 24, 2022

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What I learnt from a Luxury 5-Star Hotel that will blow your mind

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Sanmi GB
in
Customer Experience Wins!

Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effect

The average small business uses anything from 5–10 web apps to manage their core business activities.

6 min readMay 15, 2022

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Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effect

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Sanmi GB

My Centre Office tool is your best friend as a Business Owner

As a business owner reading this, it will definitely interest you to know that there's an easier trick to managing your business. The first…

2 min readMay 4, 2022

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My Centre Office tool is your best friend as a Business Owner

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Sanmi GB

Why Managing your Business sometimes gets frustrating

1. You stick to manual processes: In running your business, sometimes the mistake you make is the constant use of manual processes. For a…

3 min readMay 3, 2022

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Why Managing your Business sometimes gets frustrating

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Sanmi GB

Sitting in a coffee shop and wondering how to grow your business?

We all know how hard it can be to grow a business. It is super harddddd!!

3 min readApr 29, 2022

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Sitting in a coffee shop and wondering how to grow your business?

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Sanmi GB

Why should Customer Experience be a priority for you in 2022?

Times have changed. In the past, it was easier to create a product and take it into the market. The product could be a Unique Selling…

2 min readDec 19, 2021

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Why should Customer Experience be a priority for you in 2022?

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Sanmi GB

Sanmi GB

I talk about customer experience…..actually, I talk about customer-related topics! Have a read, and add something to your business.

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