Sanmi GBSmall Charities face 3 key problems : Here’s how to solve one major one!According to Small Charities Data , the three main challenges faced by small charities include Workload, Funding and Demand for services…Jun 13, 2022Jun 13, 2022
Sanmi GBPart II — More Customer Experience tips from my Aberdeen travelI’ve been burning to drop a sequel to my last article on Customer Experience, but wanted to give readers some time to think about the 7…Jun 6, 2022Jun 6, 2022
Sanmi GBAirports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessonsI still can’t believe it 😮. Our 1-hour flight from Birmingham to Aberdeen had been delayed for more than 2 hours!Jun 4, 20221Jun 4, 20221
Sanmi GBinCustomer Experience Wins!How the Apple iPhone blew my mind for the 100th time — A customer experience lessonI spent the last 2 months thinking about a phone upgrade. My Vodafone mobile contract and my iPhone 11 had served me diligently for 2…May 28, 2022May 28, 2022
Sanmi GBinCustomer Experience Wins!What I learnt from a Luxury 5-Star Hotel that will blow your mindThere are many things that make a 5-star hotel a ‘5-star’ hotel. You know when you’re in one! And it’s not just about the high standards of…May 24, 20221May 24, 20221
Sanmi GBinCustomer Experience Wins!Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effectThe average small business uses anything from 5–10 web apps to manage their core business activities.May 15, 20222May 15, 20222
Sanmi GBMy Centre Office tool is your best friend as a Business OwnerAs a business owner reading this, it will definitely interest you to know that there's an easier trick to managing your business. The first…May 4, 2022May 4, 2022
Sanmi GBWhy Managing your Business sometimes gets frustrating1. You stick to manual processes: In running your business, sometimes the mistake you make is the constant use of manual processes. For a…May 3, 2022May 3, 2022
Sanmi GBSitting in a coffee shop and wondering how to grow your business?We all know how hard it can be to grow a business. It is super harddddd!!Apr 29, 2022Apr 29, 2022
Sanmi GBWhy should Customer Experience be a priority for you in 2022?Times have changed. In the past, it was easier to create a product and take it into the market. The product could be a Unique Selling…Dec 19, 2021Dec 19, 2021