Sanmi GB – Medium

Sanmi GB

Small Charities face 3 key problems : Here’s how to solve one major one!

According to Small Charities Data , the three main challenges faced by small charities include Workload, Funding and Demand for services…

Jun 13, 2022

Small Charities face 3 key problems : Here’s how to solve one major one!

Jun 13, 2022

Part II — More Customer Experience tips from my Aberdeen travel

I’ve been burning to drop a sequel to my last article on Customer Experience, but wanted to give readers some time to think about the 7…

Jun 6, 2022

Part II — More Customer Experience tips from my Aberdeen travel

Jun 6, 2022

Airports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessons

I still can’t believe it 😮. Our 1-hour flight from Birmingham to Aberdeen had been delayed for more than 2 hours!

Jun 4, 2022

Airports, Duty-Free, Check-In & Check-Out : 7 Customer Experience lessons

Jun 4, 2022

Published in
Customer Experience Wins!

How the Apple iPhone blew my mind for the 100th time — A customer experience lesson

I spent the last 2 months thinking about a phone upgrade. My Vodafone mobile contract and my iPhone 11 had served me diligently for 2…

May 28, 2022

How the Apple iPhone blew my mind for the 100th time — A customer experience lesson

May 28, 2022

Published in
Customer Experience Wins!

What I learnt from a Luxury 5-Star Hotel that will blow your mind

There are many things that make a 5-star hotel a ‘5-star’ hotel. You know when you’re in one! And it’s not just about the high standards of…

May 24, 2022

What I learnt from a Luxury 5-Star Hotel that will blow your mind

May 24, 2022

Published in
Customer Experience Wins!

Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effect

The average small business uses anything from 5–10 web apps to manage their core business activities.

May 15, 2022

Why you should stop using so many business tools — The COUNTER-PRODUCTIVE effect

May 15, 2022

My Centre Office tool is your best friend as a Business Owner

As a business owner reading this, it will definitely interest you to know that there's an easier trick to managing your business. The first…

May 4, 2022

My Centre Office tool is your best friend as a Business Owner

May 4, 2022

Why Managing your Business sometimes gets frustrating

1. You stick to manual processes: In running your business, sometimes the mistake you make is the constant use of manual processes. For a…

May 3, 2022

Why Managing your Business sometimes gets frustrating

May 3, 2022

Sitting in a coffee shop and wondering how to grow your business?

We all know how hard it can be to grow a business. It is super harddddd!!

Apr 29, 2022

Sitting in a coffee shop and wondering how to grow your business?

Apr 29, 2022

Why should Customer Experience be a priority for you in 2022?

Times have changed. In the past, it was easier to create a product and take it into the market. The product could be a Unique Selling…

Dec 19, 2021

Why should Customer Experience be a priority for you in 2022?

Dec 19, 2021

Sanmi GB

Sanmi GB

I talk about customer experience…..actually, I talk about customer-related topics! Have a read, and add something to your business.

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